Delayed solution here. But I was able to solve this problem by switching from glass wool liners to glass bead liners. The glass bead liners have more surface area. I assume this issue was exacerbated by contamination but it seems it was related to the…
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B.07.05.2479 was released in September 2016. That version of Acquistion will work on WIndows10 64 bit but the MassHunter Qual and Quant from that time will not. The current revision of Acquisition tested on Windows 11 is 10.2 SR3. Upgrading software will…
Hi, I am a new user of LDIR and I just start doing some tests with microplastic samples. After inserting the sample, I performed a spectral survey for a point, but then I don't know hot to compare it with a library. There is a list of libraries I can…
Hallo Chris,
ich hoffe kann auf deutsch schreiben:-) Das Torch wurde in November 2023 gesäubert. Dies haben zuletzt mit meinem Kollege gemacht und da hat sich beim zurückbauen die Pt-Shield ein wenig verknickt und der Kollege hat es gerade gebogen.…
Hello mipastor !
Thank you for replying to my thread! I tried finding these downloads where you pointed me to, but I don't seem to have 'LC/MS User Documentation and Resource Apps' as an available option under 'LC/MS MassHunter Software'.
I'm not…
Orozco0730,
What do you mean by VNC? If this is like Remote Desktop, in that you can tell it not to use the printer that you are using for the remote desktop connection under Local Resources. Acquiring date requires a printer to produce acqmeth.txt…
This Information Applies To: Agilent 7890/7820 GC Systems with SSL, MMI, PTV, or VI inlets.
Issue
Split vent trap replacement is recommended as part of the scheduled preventive maintenance. Sometimes, it has to be replaced when the inlet pressure...
This Information Applies To: Agilent LC pumps
Issue:
Stuck or obstructed check valves (Active Inlet Valve (AIV), Passive Inlet Valve (PIV), Outlet Ball Valve (OBV)) can cause issues such as no-flow or no-pressure, moderate to strong drops in pressure...
This Information Applies To: Agilent 1260 Infinity II multisampler, 1290 Infinity II multisampler, 1260 Infinity II SFC multisampler, and 1260 Infinity II bio-Inert multisampler
Issue
The needle bends while moving to the wash port or showing one...
This Information Applies To: Agilent OpenLab CDS 2.x
Issue
This article outlines the step-by-step instruction on how to overlay chromatograms for OpenLab CDS 2.x
Steps to Follow
Load data from result sets or single samples. See Load or add...
This Information Applies To: Agilent Lab Advisor Software, Agilent Multicolumn Thermostat
Issue:
Agilent Lab Advisor is a great tool to diagnose the issue of your HPLC. Running the tests that are relevant to your specific issue in the Service &...
This Information Applies To: Agilent OpenLab CDS (ver 2.x)
Content:
The following procedure shows how to review completed injections in a running sequence in OpenLab CDS (ver 2.x).
Steps to Follow:
Select the sequence from the Run Queue...
This Information Applies To: Agilent Liquid Chromatography (LC) systems
Issue:
Shutting down the HPLC for a long period requires following this general procedure to prevent damage to the system and the column.
Steps to follow:
Store the...
This Information Applies To: Agilent G7129A/B Autosampler with Sample Thermostat/Cooler G7167-60101 or G7167-60005.
Issue:
The autosampler may stop working from time to time, potentially giving off loud noises and switching off the light. The only...
This Information Applies To: Agilent 5977A/B GC/MSD with EI source, EI Extractor Source, or CI Source.
Issue:
During normal operation of the GC/MSD, the source will require cleaning. It is time to clean the source when:
There is a loss in analyte...