This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx Real-Time PCR software
Issue
Agilent has not validated and does not support running the AriaMx software on Azure Virtual Desktop.
Resolution
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Caution: Agilent does not assist with configuring virtual machines. Controlling the AriaMx with a virtual machine is not a validated or supported solution.
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While it is possible to install the AriaMx software on a virtual machine running Windows 10, Agilent does not support installing the software on Azure Virtual Desktop. Attempting to install the AriaMx software on Azure Virtual Desktop may result in an error during the operating system version validation process (Figure 1).
Figure 1. Operating system version validation error message
For the best experience and support, Agilent recommends installing the AriaMx software on a supported configuration as outlined in the software system requirements (Table 1).
| Operating system | Windows 10 Pro (64 bit)– with regional format set to English (United States) Note: Windows 11 is not supported |
| Supported architectures | ×64 (64 bit) |
| Programs | Microsoft .NET Framework 4.0 Microsoft SQL Server 2019 (required for ET software only) Runtime components of Microsoft Visual C++ 2010 Libraries |
| Processor | 2 GHz Dual Core Processor |
| Working memory (RAM) | 4 GB (more is recommended) |
| Hard disk space | 70 GB |
| Display resolution | 1024 × 768 (1280 × 1024 is recommended) |
Table 1. Minimum requirements for the AriaMx software version 2.1
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Learn how to effectively operate your Agilent AriaMx:
AriaMx Real-Time PCR System Setup and User Guide on Agilent.com Aria Real-Time PCR software User Manual on Agilent.com |
For Research Use Only. Not for use in diagnostic procedures.
PR7001-2603
