This Information Applies To: Agilent Analytical Fraction Collector G1364A/C/F and G5664A/B
If users do not configure the actual height of the test tubes used to collect fractions, they might see an error of “arm movement failed” in the fraction collector when submitting injections in the software.
The fraction collector recognizes the test tube tray automatically, however, the test tube tray can accommodate test tubes with different heights. With an analytical scale fraction collector, such as G1364A/C/F, and G5664A/B, it is only possible to use test tube up to 48 mm high due to the length of the standard 50 mm analytical needle.
This limitation can be extended to 75 mm if the standard 50 mm analytical needle is replaced by the 20 mm needle assembly and the wellplate adapter is removed.
Steps to Follow
If after the previous procedure the error is still happening, contact your local Agilent service representative.
Learn how to effectively operate your Agilent Fraction Collector:
Agilent 1260 Infinity LC Systems with OpenLab CDS
Agilent 1260 Infinity LC Systems with OpenLab CDS ChemStation Edition e-learning course available from Agilent education