Auto run macros failed in Chemstation 1.07 software .Please help how to resolved it. It's urgent ....
Auto run macros failed in Chemstation 1.07 software .Please help how to resolved it. It's urgent ....
Hello Choushik
Is there a specific number oriented with this error? Usually it presents itself as "autostart macro # "
Additionally, were there any recent changes to your PC, like windows updates or security updates, or any user changes?
Thank for quick response. there were no change in pc recently. autostat macros failed#40991
When you tried ryoboyle's option #3, did the software in fact prompt you to configure your instrument? If not, something was likely not reset properly.
Ok, in that case I think the log would help to see if any other steps can be attempted. A repair or uninstallation followed by reinstallation would be the ultimate fix, but you would probably want to avoid that if there's another option. Even thought this does seem like it was an instrument configuration problem, it's very strange that configuring a new instrument didn't get rid of the problem for you. Below are some relevant questions that might help point to the problem?
Was there anything that happened to the computer (including a power outage), operating system, or computer prior to this error coming up?
Did you or any other user change the location of methods, sequences, data, or report templates?
Is the Windows user a new one from what was used before?
Was a Windows Update done?
Was the PC previously not on a company network but now is?
Hi Ryoboyle,
Here I have attached the instrument log. But one thing I forgot to informed you that yesterday I have already delete old instrument and create new one. So previous instrument log also deleted. But this problem is not solve yet.
Below this log file link
Thank you! Unfortunately, there was not really any additional information in that log file since it is a new instrument. At this point there are really only three things I can think of to try:
1) You can run the Software Verification Tool (found in Windows by going to Start>All Programs>Agilent Technologies>Software Verification Tool). This will let you know whether there are any missing or potentially corrupted files in your OLCDS ChemStation installation.
2) You can run a repair from disk 1. Make sure you are an administrator in Windows and then right-click on the setup.bat file on disk and select to 'Run as an Administrator'. This will launch the Master Installer where you can find the repair option in the Maintenance tab.
3) If all else fails, uninstall and reinstall the software.
Hi choushik, do you still need help on this issue? If so, please come back and let us know so we can continue trying to assist. If the problem was resolved by one of the answers provided, please mark it as "Correct Answer."
Reinstalled this software and solved this problem. Thanks
Reinstalled this software and solved this problem. Thanks