Ok, in that case I think the log would help to see if any other steps can be attempted. A repair or uninstallation followed by reinstallation would be the ultimate fix, but you would probably want to avoid that if there's another option. Even thought this does seem like it was an instrument configuration problem, it's very strange that configuring a new instrument didn't get rid of the problem for you. Below are some relevant questions that might help point to the problem?
Was there anything that happened to the computer (including a power outage), operating system, or computer prior to this error coming up?
Did you or any other user change the location of methods, sequences, data, or report templates?
Is the Windows user a new one from what was used before?
Was a Windows Update done?
Was the PC previously not on a company network but now is?
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