Cary 5000: 9:128Write timeout

Hello  dansch:

A write timeout error indicates a communication problem between the instrument and the computer.  Remove the GPIB communication cable at both ends and reinstall it.  This action will improve the physical connection.  You can also try reinstalling the GPIB drivers.  You will find drivers at National Instruments website.

The computer may be running out of space on the hard drive, so it’s probably a good idea to perform some disk maintenance, like defragmenting  and cleaning the drive.  There are many tools available online or within Windows for maintaining a healthy computer.

A grinding noise indicates a hardware failure such as a micrometer issue.  Please contact your local Agilent contact center for onsite service options.

Regards,

Mike

Dear Mike,

thank you for your assistance. After reinstalling the cables and powering the system, the initialization of the instrument fails with all kinds of errors:

9:9614NMP:E9614 8031 timeout

9:9604NMP:E9604 Microm datum

9:9328SEQ:E9328 fatal initialisation

9:9610NMP:E9610 stepper int busy

9:64 Read time out

As you said, this does not seem to be easily fixable and a service technician is requested, I appreciate your help though!

Kind regards 

Onsite service is required for this repair.  It's likely the micrometers will need to be replaced.