Cary 5000 UV-VIS-NIR error codes

My cary 5000 UV-VIS-NIR shows Error code 9:9339SEQ NIR wavelength calibration failed and 9:9303SEQ Unable to initialize the instrument.

What is wrong with this machine and how could I fix the problem.

Thanks a lot for your advice in advance.

 

MK

Parents
  • Hello

     

    From my experience,

    1.  if the customer is using accessory(like Internal/External DRA, UMA etc.., you should remove it first.

    2. Check the shutter of both sides in sample compartment. (you can check it by setting 7-digit dial on main board)

    3. set the dial as 15 then check the zero-order light. If the timing belt is not installed correctly, 2 grating will make different diffraction angle. Align it, if it is not good.

     

    B.Regards

    CSH

Reply
  • Hello

     

    From my experience,

    1.  if the customer is using accessory(like Internal/External DRA, UMA etc.., you should remove it first.

    2. Check the shutter of both sides in sample compartment. (you can check it by setting 7-digit dial on main board)

    3. set the dial as 15 then check the zero-order light. If the timing belt is not installed correctly, 2 grating will make different diffraction angle. Align it, if it is not good.

     

    B.Regards

    CSH

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