ReportBuilder Assembly version: 12.0.893.0 - keep crashing when editing template

Question

I'm new to ReportBuilder and I recently found a very helpful familiarization guide. I'm going thru the examples to learn the intricacies of the reports and how to edit them. I keep getting errors of "ReportBuilder has encountered a problem and need to close". I've gotten several versions of this error. I've tried loading a template in Quantitative Analysis 12.0 but the "edit" button is never available. 
 I currently have purchased two copies of Masshunter analysis software so that I can analyze software in my office, and it's also loaded on the instrument (6495C) computer along with the Acquisition software. I have 12.0 for that as well. 
 Is this a known issue? Do I just need to remove and reinstall the software? 
 
 I also get "QuantAnalysisWPF has encountered a problem and needs to close". 
 Any help is greatly appreciated.

howard_sanford · Answer

Hello voldiver , 
 I have been able to confirm that the Preview functionality was removed from Report Builder 12.x for quant. While the menu items still exist, they will not function. The familiarization guide will be updated in a future release. 
 The best way to test a template is to run it directly from quant. I have always found this preferable because from within quant you can choose to only report certain samples or compounds for quicker and more targeted testing. You can have a template open and saved in Report Builder and still use it in a reporting method in quant. Changes can be made and saved and then quickly retested from quant. 
 For your other issues, make certain that the Defender/anti-virus setup steps from the installation manual have been applied. 
 MassHunter Workstation 12.0 LC/TQ Installation Guide (agilent.com)

howard_sanford · Answer

Hello voldiver , 
 Report Builder templates are located in the PDF-ReportBuilder folder and have the full extension .template.xml. 
 Files with the .report.xml extension are by default located in the PDF-Reporting folder and are Python based templates that must be manually edited as .xml and Python code files. Information on changing these templates is available in the Software Development Kit (SDK). You can search on the Community for more information on loading and using this, though it requires knowledge of programming in Python. 
 If you just want to change and use one logo for all reports in this folder then you can replace the existing logo.tif file found in the same folder as the template with one of your choosing, keeping the name logo.tif. 
 If you need different logos for different reports in this folder, you would need to edit the Python code in the associated code file and make new .report.xml templates to refer to the modified code.