Can't access printer or no printer instaled MassHunter Agilent GCMS

Hello Agilent community, 

I'm trying to run a sequence in Agilent GCMS, using the MassHunter program, but I have the warning message: 

"Can't access printer or no printer instaled" 

Apparently, the GCMS equipment is ok, but I can't run the sequences, there is not injection occurrence. Somebody knows this problem and can help me solve this? 

Agilent GC model 7890B 

Agilent MSD model: 5977B

MassHunter version: 100368

Thank you so much! 


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