How to fix installation error for Chemstation E.02.02?

Hello,

I marked this post as a question and updated the tags to increase visibility.

I am not familiar with this error message. It is definitely odd that it is referencing Windows Vista if you are actually running Windows 7. How are you starting the installation wizard? You should be running the index.htm file found on the root of the installation disk. You also need to make sure that you are logged on as a local administrator in Windows.

Has MSD ChemStation (this version or any previous versions) been installed on this PC previously?

Hello,

Due to inactivity on this post I have marked it as Assumed Answered. Please let us know if you need any further help and we can pick up from there. Your local Agilent support team would also be a good resource if you have not already contacted them: Contact Us | Agilent

This question has been marked as assumed answered.

I have encountered the same error. Marked as answered, but was it answered?

There's no way to mark it 'completed due to inactivity'.  You are seeing the exact same error?   Are you running Windows 7 or Vista or ?  Did you try to load MSD Chemstation E.02.02 by double clicking on the index.htm file found on the root of the installation disk. You also need to make sure that you are logged on as a local administrator in Windows.

Timmas,

Make sure you run the setup.exe as administrator.Also sure you are not running the install for the SP1 or SP2 before installing E.02.02 core first.