ChemStation did not complete its initialization cycle

Question

Last week I had to restart the Acquisition Software now I cannot switch it back on.

Some program error which sounds like "ChemStation did not complete its initialization cycle". Then on clicking the OK button everything closes leaving the log-file (attached).

We have already reinstalled this program but this didn't help a bit.

Now I have an update for this problem:

I also have found in the log-file the following strings:

__________________________

Prepare to Vent

b$[4]=_$(54006,"Vent Preparation Complete")

Vent Preparation Complete

b$[5]=_$(54007,"Pumping Down")

Pumping Down

b$[6]=_$(54008,"Fault")

Fault

b$[7]=_$(54009,"Vacuum SYstem Failure")

Vacuum SYstem Failure

___________________________

I think this sounds enough like a problem for initialization..

MS said Turbo Pump Speed 100% - I don't know how else to check the vacuum system.

Instrument restart also doesn't help...

New updates on this topic:

Configuration tests.

As just GC - ChemStation opens properly without any errors. Status ready/online. It reads the parameters from GC and welcomes in status bar.

As just MS - it also opens but warns that MS “is not connected”. Status idle/offline but it loads the method successfully and keeps on.

When in GC-MS mode it always says “did not complete initialization cycle” and closes.

So the problem is somehow in MS connection but pinging is also fine – 0% lost.

Does this all make sense to you?

Kindest regards,

Mario

maxmet · Accepted Answer

Sorry for the delay. The question is already solved indeed, thought the answer was different. The error in GC-MS couple was caused by second instrument with separate computer (slave in the network). Due to this communication problem it started behave wrong and disturbed the normal connection between GC and MS. After we restarted this second computer and restore MS firmware – ChemStation returned. Nevertheless, I thank all who tried to help!

graettin · Answer

Hi Mario, from your icstart log I see this message at the bottom: Macro: RTLOCKMENUS, Cmd: if Honor_RTL = 1 and (_isgc68xx=1 or _isgc78xx=1) and _isgc7820=0 Msg: Undefined symbol: Honor_RTL For whatever reason this Honor_RTL variable has not been set correctly. It may be possible to get around this by forcing acquisition to load the default method when you next open the software. There are two ways you can do this: 1. Go into d:\masshunter\gcms\1\methods (or wherever your methods are stored) 2. Rename the misbehaving method to "temp-methodname.m" (or some other name so you don't lose it.) 3. Copy default.m and then rename it to the same name as your misbehaving method. 2nd option: 1. Go into c:\gcms\msexe and find msdchem.ini. 2. Open notepad, and then drag msdchem.ini into notepad to open it. 3. Scroll down until you see this section: _METHPATH$=C:\MassHunter\GCMS\1\METHODS\ _METHFILE$=DEFAULT.M Change _METHFILE$= to DEFAULT.M if it is currently set to the misbehaving method. Save msdchem.ini and then try re-opening acquisition. If this doesn't fix it let us know, I am trying to find where this Honor_RTL variable is but haven't had any luck so far. Is the method you are trying to use retention time locked?

ChemStation did not complete its initialization cycle

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