LC/MS connection problem

Good morning, 

I have a HPLC system (Agilent Technologies 1100) equipped with a mass spectrometer detector (MSD Trap SL, model G2245D). 

In have some problems, apparentely connected with MSD connection, with these error messages:

Has anyone seen these before? 

Parents Reply
  • Hi m4esti! 

    I'm always able to ping the trap, and I've tried to reboot everything. This usually happens when I start the system, starting "Instrument Online", I see the trap in "busy" status (looking at the bottom right corner of the program) and sometimes a window in application bar opens with "Server busy" title describing an error in ethernet connection to MS and I see the trap in "Shutdown" status.

    Sometimes I'm randomly able to start the trap and to use it.

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