G2440A Ion trap - Communication problem


We have an LC/MS system (Agilent G2440A LC/MSD Trap) with some communication problems. The LC part is still communicating with the operating PC, instead we aren't able to ping the ion trap. If this other clue can be helpful, the side led on the main power is green and in "run" mode, the frontal led is blinking.

Any suggestion?

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