I am trying to convert a ChemStation- .D folder to .d using LC-SQ ChemStation translator utility. However, I get an error "Index was outside the bounds of the array" in every file/folder we have. Any help is greatly apprecaited
Find maintenance, best practice, and troubleshooting articles.
I am trying to convert a ChemStation- .D folder to .d using LC-SQ ChemStation translator utility. However, I get an error "Index was outside the bounds of the array" in every file/folder we have. Any help is greatly apprecaited
Hi tanmoy94 I moved your question to the LC/MS group for better visibility. Would you please share the software version(s) you are using? Thanks!
The files were generated using Chemstation C.01.07 SR3. I am trying to use LC/SQ translator utility B.04.00(B481.16)
The files were generated using Chemstation C.01.07 SR3. I am trying to use LC/SQ translator utility B.04.00(B481.16)
Hello tanmoy94,
Have you confirmed that the files can be opened in ChemStation? If they can be opened with ChemStation but are still giving errors in the translator then it would be best to log a call with your local support team for further assistance. This is not a currently known issue and it may require a more detailed analysis of the issue than would be possible through the community.
When you find out something please feel free to come back and share the resolution.
I am adding tanmoy94's reply to my e-mail..." we re-extracted the zip folder that had all these files and the new files seem to work, we are not having that problem anymore"
Please let us know if you have anymore issues.
Thanks