HPLC 1260 Infinity II Autosampler Tray incompatibility (G7129A)

Hello Dear,

We use the Infinty II device with Empower 3 FR5 software.

We get an error when we want to start analysis. Error Code (Instrument Failure AgilentLC#0030D3343D36)

If we start the injection from tray number 2 (on the right) while writing the sample set, we do not get any errors.

What do you think could be the source of the error?

Instrument method? Is it a software issue or something else?

Thank you in advance for your valuable answers.

Was this helpful?