check seal wash flowpath for proper operation.

MSCHU 2 months ago

Hi;

Got the message: check seal wash flowpath for proper operation. Flow path is OK, droplets at the end are visible. Agilent 1290 InfinityII. EMV warning still appears afet 10 minutes of flushing.

Thanks

0 MSCHU 2 months ago in reply to $parentForumReply.Author.DisplayName

Thank you for the answer:
we cannot see something obviously in the flow path.
Firmware is B.07.37 (00002): is there a need to update?
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0 Nono 2 months ago in reply to MSCHU

Hello,

For this you will need to contact your Agilent support. I am here to help , I am not an Agilent employée. Sorry
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0 MSCHU 2 months ago in reply to Nono

Thank you!
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0 Wolney Vasconcelos 1 month ago

What is the model number?
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0 Linh Dinh 3 days ago

MSCHU I would suggest reinstall the peristaltic pump and ensure there is flow to the seal wash sensor (top right). If not, please reach out to the local Agilent representative for technical support.
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