System diagram not showing up

Hello JohnB,

Without LOG files or an error screenshot (e.g. autostart macro / error code number), the possibilities are numerous.

here are some ideas:
1) Reg file rename
Exit LC Chemstation
Open the instrument directory: "C:\Chem32\x" (x corresponds to instrument no.)
There are 2 files that can be responsible: Config.reg & Conf_Off.reg.
Rename them by adding the extension .old or backup.
NOTE:
   * Be aware that for LC applications the config.reg file contains the information for the columns. On systems without column tags the column data has to be entered manually.
   * The REG files are rebuild after the next successful start of an instrument session.

Restart Chemstation & the error could already be fixed.

2) other steps, if (1) did not help:
a) take a screenshot of the error
b) which ChemStation version do you use? (menu: help> about)

copy here additional files:
   c) c:\WINDOWS\ChemStation.ini
   d) instrument LOG file:
             C:\Chem32\x\TEMP\INSTRx.LOG where X is the instrument number
      e.g. C:\Chem32\1\TEMP\INSTR1.LOG

regards, M.

Hello JohnB,

Without LOG files or an error screenshot (e.g. autostart macro / error code number), the possibilities are numerous.

here are some ideas:
1) Reg file rename
Exit LC Chemstation
Open the instrument directory: "C:\Chem32\x" (x corresponds to instrument no.)
There are 2 files that can be responsible: Config.reg & Conf_Off.reg.
Rename them by adding the extension .old or backup.
NOTE:
   * Be aware that for LC applications the config.reg file contains the information for the columns. On systems without column tags the column data has to be entered manually.
   * The REG files are rebuild after the next successful start of an instrument session.

Restart Chemstation & the error could already be fixed.

2) other steps, if (1) did not help:
a) take a screenshot of the error
b) which ChemStation version do you use? (menu: help> about)

copy here additional files:
   c) c:\WINDOWS\ChemStation.ini
   d) instrument LOG file:
             C:\Chem32\x\TEMP\INSTRx.LOG where X is the instrument number
      e.g. C:\Chem32\1\TEMP\INSTR1.LOG

regards, M.

Have you tried the "Repair" option of the main installer?

Thanks for the reply, rebuilding the REG files didn't help.

Its was weird, only system diagram was not showing up, all the other stuff (sampling diagram, run queue, etc) could be turned on/off.  I ended up just reinstalling the software to fix it.

The chemstation is Rev. C01.10 [201]