I HAVE GCMSHES 5977B ; during TUNING ;IT GIVES tune action stopped :MSD Fault 2 : RFPA Difficulty . WE try cleaning the ion source , changing filament but still the message appear
how can i resolve this?
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I HAVE GCMSHES 5977B ; during TUNING ;IT GIVES tune action stopped :MSD Fault 2 : RFPA Difficulty . WE try cleaning the ion source , changing filament but still the message appear
how can i resolve this?
i want to tell you the problem from the start point
first electricity cut off from the building while the instrument was running but after turn on instrument ; message appear
then the instrument stop the sequence
we cleaned ionsource ,change filament ,
i changed once the sideboard and turn on instrument but the same message appear then i changed the mainboard and still the same message
i tried to dipping the quad the value for 100 m/z in the manual is between 50 to 70 mv but i cannot decrease it below 77
also the value for 650 m/z in the manual is between 300 to 340 but i cannot decrease it below 620 mv
we installed a fresh copy of masshunter but the same message appear
can any Eng. from agilent tell me what is the solution for this problem and why different values appear during dipping quad
Did you check those golden color cable, highlighted in above pic..Sometimes, they are bent or crooked...U can compare with any other MS if u have...
Did you check those area and cable i highlighted in above pic.Check carefully...
And if still after this, there is problem then onsite maintemance need..For that you have to call your local agilent support...