Hello All!
I am having some issues launching our GC with headspace autosampler from one PC only. All the other GCs (12 total) launch just fine, and I can launch the headspace GC from its controller PC as well. Upon attempting to launch on this particular PC, I get the following message:
I have attempted to update OpenLab (CDS version 2.6). I'm not sure how to install JUST the driver for this one particular GC on the computer. Any help/ tips would be appreciated.
The Headspace autosampler driver is not installed by default on the client computers. It is classed as a special injector, which it is.
On the original OpenLab installation media, a USB stick, navigate to the following directory, on the client PC you are having problems: Setup\Packages\Add-Ons
In that directory you will find the installer (Agilent OpenLab CDS - Agilent 7697A-8697 Headspace Control.msi)
Run this to install, then do the following.
Go to the Windows menu>Agilent Technologies>OpenLab Configuration
When that opens type in the name of your OpenLab Server address in the 'Hostname' field:
Click Connect. Enter an administrator username and password.
IMPORTANT; Deselect the 'Register as Instrument Controller'. This is a client!
Click 'Register', and when all done, reboot the client PC.
You should then be able to open Acquisition and not get the error.
The Headspace autosampler driver is not installed by default on the client computers. It is classed as a special injector, which it is.
On the original OpenLab installation media, a USB stick, navigate to the following directory, on the client PC you are having problems: Setup\Packages\Add-Ons
In that directory you will find the installer (Agilent OpenLab CDS - Agilent 7697A-8697 Headspace Control.msi)
Run this to install, then do the following.
Go to the Windows menu>Agilent Technologies>OpenLab Configuration
When that opens type in the name of your OpenLab Server address in the 'Hostname' field:
Click Connect. Enter an administrator username and password.
IMPORTANT; Deselect the 'Register as Instrument Controller'. This is a client!
Click 'Register', and when all done, reboot the client PC.
You should then be able to open Acquisition and not get the error.
