8890 FPD column installation issues

When attempting to install a 0.53 mm column into an FPD mounted on an 8890, the column bottoms out before it reaches the correct insertion depth per the column installation tool. The tool that was sent is about 137 mm long, which is what I have seen listed on Agilent column installation documentation before, but the column can only be inserted about 130 mm into the base of the detector. 

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  • The measurement from the tool is too long to insert into the detector. If I cut some off the end of the column, then it will no longer be the specified 137 mm distance from the tool. The issue is that the detector base seems shallower than normal, or the tool that was sent is too long.

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