Dear All
I am using Agilet Technologies 7900 ICP-MS, First time a batch process got stuck on one sample for more than 20 minutes, and never continues to analysis of other samples.
Please help how to solve this problem.
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Dear All
I am using Agilet Technologies 7900 ICP-MS, First time a batch process got stuck on one sample for more than 20 minutes, and never continues to analysis of other samples.
Please help how to solve this problem.
Hi Eid thanks for participating in the Community!
I moved your question to the Atomic Spectroscopy Forum for better visibility.
Cheers,
Kristen
Hi Eid
Is the MH giving some errors or it is frozen? Please, close Masshunter and go to Disk C--> Agilent--> ICPMH-->1--> delete Queuetask.xml file, reopen Masshunter and try again
Regards
Thank you very much, I will follow your advice, I will let you know in due future.
Hi CGs, I appreciate your help, our ICP-MS now is running smoothly after following your instructions. Thank you very much again.