This instrument has been having issues with low sensitivity but only with EPA tune. As you can see, the Agilent tune solution (1ppb) returns good results, but the EPA tune solution (10ppb) is terrible. This was run with brand new cones, conditioned, and is the highest results I've ever seen. Today, my mass 9 counts were.. 9. 9!. What can I do to improve them?
The morning routine is:
Torch Axis, EM, Plasma Correction, Standard Lens Tune, Resolution/Axis, Performance Report with Agilent tune solution. Then another Resolution/Axis with EPA tune solution. Then tuning He and H2 gas modes in the Batch tab.
Copy of my Performance Report:
I've changed basically everything I can. Different nebs, different spray chamber, torch, and x lens.