We are using MP4210 and it was working fine until 2 days ago.
The plasma keeps turning off after a few minutes. The Error is PLASMA OUT UNKNOWN CAUSE.
We have checked and cleaned the torch, and restarted the instrument but it keeps switching off again and again.
We even changed to a cleaner spare torch but the same problem persists.
After several restarts, the Error also appears as VIEWING MOTOR RUNAWAY and FILTER WHEEL MOTOR RUNAWAY and SCP_CMD CONSTRAINT NOT MET.
There were other error description, stated as [HVPS magnetron voltage error] or [low pressure] or [ErrorNumber_PLASMA_CTRL_BASE_STATE_TIMEOUT].
The nebuliser is not clogged and is cleaned weekly.
We would be grateful if someone could tell us what the problem is and what we should do about it.
Thank you in advance for your consideration.