We are using an ICP-MS with MassHunter 5. We are trying to run a backup and restore to a virtual environment to prove that we can recover the system in case of disaster. However once restored the software will not open. Are there any special requirements for backup and restore of a system running UAC and SDA database that we should be aware of? We are using a Veeam agent currently to perform the backup. As the VM does not have LDAP authentication I am using a local admin account to access the PC and software but MassHunter just refuses to open.