Hello E_Johnson ,
I’m sorry for the delayed reply to your message.
Thank you for asking this question. Always refer to the applicable Agilent instrument safety information when performing instrument maintenance or repair ( 7890 Series GC Safety Manual…
Hi we are now using masshunter quant to process the data of gc/fid obtain by openlab cds and then using gc translator.the multiplier has already been set in the sequence table.and is there a way to obtain it from the masshunter in the batch table.so the…
Hello!! When running HPLC, I am receiving the following warning which prevents my sequences from running: "DAD method download failed for module G4212B:DEAA303287! Use Signal is not allowed to be changed during run." I am receiving this warning when I…
Hi, i want to update the Firmware of an 5975C with the Firmware Update program msupdate.exe of OpenLab to Version 7.02.29. At the moment the version is 5.02.09 and this version doesn’t support the new OpenLab. Unfortunately the update aborts at one point…
Hello,
I had my 6890 Plus GC connected to Chemstation B04.02 through a G1369B LAN card recently. Today I had a warning #103 "Sig 1 buffer full" shown in the GC display, probably because the PC went to saver mode over the past couple of days. I restarted…
Dear all,
we just recently received an upgrade from OpenLab 2.3 to 2.7. We control a Shimadzu with OpenLab. The Shimadzu GC-FID received a new set of drivers during upgrade.
We are now running into problems during calibration of our runs which were…
Hello scientists, I need help
I am using an MP-AES 4200, It worked perfectly until we had a power interruption. Ever since it has kept giving errors such as
1. Plasma Failed to ignite. This may be due to a low supply of Argon or Nitrogen, a deteriorated…
This Information Applies To: Agilent 8890/8860 GC Systems
Issue
Early Maintenance Feedback is a useful feature on Agilent GC Systems and software that allows a user to monitor the maintenance needed on their GC. This feature allows for users to...
This Information Applies To: Agilent 8890/8860 GC Systems
Issue:
This procedure outlines the steps to view and clear the maintenance warnings on based on Agilent 8890/8860 GCs. You can also follow the onscreen instructions to perform maintenance...
This Information Applies To: Agilent 6000 Series LC/MS systems equipped with Agilent MS-40+ rotary vane pump.
Issue
Regular check of the rough pump fluid level in your MS40+ pump as part of regular 6000 LC/MS system maintenance checks.
Steps...
This Information Applies To the Following Products : All Agilent iFunnel and Agilent Jet Stream (AJS) 6400 Series LC/MS triple quadrupole systems, Agilent 6460A/C, 6470A, 6490A, and 6495A/B/C
Issue:
As LC Triple Quadrupole Mass Spectrometers (LC...