Hi Evans! I would like to know if you ever figured out what could have caused the error with the oxygen sensor? We just had the same issue in our labs, and have got a new sensor. We are however hesitant to use the instrument again before we we have an…
Hello Columbia_METALab ,
I don't believe this was a known issue with Quant B.05, though it is out of support at this point. I can suggest a few things to try.
First would be general PC maintenance. Clean up Windows temp files and defragment the hard…
Hello drummar ,
I'm not finding this as a known issue.
For an error like this the first thing to try is the Quant Restore User Settings tool. Before doing this make certain you have any custom column or screen layouts saved in Quant. Also make note…
Hi Paul, I just got the chance to call Agilent. It turns out that our equipment and software might be too old to have this feature and we may need custom-build script to accomplish this. Currently we are using Chemstation. I will discuss this with our…
Hi yurisarmento
The system is behaving exactly as designed.
The line that has "Prevent analysis" stops the system from making more injections when a bottle reaches the value supplied. The "running out of solvent" option happens when the volume gets…
Hi Lstephan
The autosampler moves the sample backwards and forwards (draw and eject) inside the sample loop.
In the past, where I wanted better mixing than this, I would eject the sample into an empty low volume vial and draw and eject in that location…
Hi Daniel
The user manual for the Vialsamplers (I think that's what I'm looking at in your photo) has three options for this:
5068-0215 - Stator, Injection Valve, 600 bar/800 bar
or
5068-0216 - Stator, Injection Valve, 1300 bar
I'm guessing…
Hello everyone,
we have a LC/MSD iQ with OpenLab CDS. Recently it started aborting the sequence run. All the modules apart from the MS go offline for a short time and the run is interrupted. In the details I find the following error description: Aborted…
This Information Applies To: 1290 Infinity (G4226x) and High Performance Autosamplers (G1367x)
Issue:
The Peristaltic Pump needs to be replaced if it has stopped working due to worn tubing, if it is leaking, or as part of annual maintenance of the...
This Information Applies To: Agilent Autosamplers G1313A, G1329A/B, G4226A, G1367A/B/C/D/E, G7129A/B/C.
Issue:
If during initialization or during a sequence, the "Metering Home Failed" error occurs, this article will guide through the procedure...
This Information Applies To: 1100, 1200 and 1260 Infinity I and 1260 Infinity II LC Pumps (Excluding preparative pumps with electromagnetic purge valve (EMPV): G1361A. Not applicable to any of the 1290 Infinity II modules with automatic purge valve: G4220X...
This Information Applies To: Agilent 1260 Infinity G1315x DAD or G1365x MWD Modules
Issue:
Removing and re-installing Visible and UV lamps in Agilent 1260 Infinity G1315x DAD or G1365x MWD Modules.
Both the visible and UV lamps are consumable...
This Information Applies To: Agilent 1260 Infinity Binary, Quaternary or Isocratic Pumps.
Issue:
Removal of the pump head from the pump metering drive for maintenance on an Agilent 1260 Infinity Binary, Quaternary or Isocratic Pump Module.
Steps...
This Information Applies To: All Agilent 1260 Infinity Binary, Quaternary, or Isocratic Pumps without the Seal Wash Option installed.
Issue:
Worn pump seals can shed small particles that can cause blockages and pressure issues downstream of the...
This Information Applies To: Agilent G7167x Multisampler modules
Issue:
Required when:
The needle seat is visibly damaged, blocked, or is leaking.
Leaks or blockages in the Vialsampler are observed, especially between the needle and needle...
This Information Applies To: Agilent 1260 Isocratic (G1310B) Quaternary (G1311B) Pumps.
Issue
Required when:
The inlet valve is defective.
The pressure or leak test in Lab Advisor suggests the inlet valve may require replacement.
A large...
This Information Applies To: Agilent 1260 Isocratic (G1310B) quaternary (G1311B) pump modules
Issue:
Required when:
The outlet valve is defective or leaking.
The pressure or leak test in Lab Advisor suggests the outlet valve may require replacement...
This Information Applies To: Agilent 1260 Isocratic (G1310B) quaternary (G1311B) pump modules
Issue:
The seal wear in procedure is important as it acts to "bed-in" the seals to ensure a leak free and pressure-tight pump head.
Required when:...