Hi, Howard Sanford
Thank you for your replay. The version of MassHunter (MH) Data Acquisition and quantitative analysis programs software is B.07.00.
Unfortunately, there isn’t any error code for this problem. But a window with “The head of file could…
H ztarbs,
The air would not be for an inlet supply. This is most likely a detector support gas for FID. Check your method to make sure that the FID is not on in a standby method. FID air consumption is 400 to 450ml/min when on.
Regards
James
Hi again
try the last hope ,
first try to select your reporting method in ( DA report template ) , the sequence accept it but i don't know if it will success to print ,
you may try it
the second thing if the first failed ,then try to edit your…
Hello,
We are having an issue with our 7890B GC back inlet. The inlet temperature and flow were both set to "OFF," but the back inlet kept heating up while were were trying to run the front inlet (in GC-FID mode). This resulted in a thermal shutdown…
We use Agilent NGA Analyzer GC based on 4 column configuration. Hayesep Q pre column, Hayesep Analytical column, molsieve column for TCD and one capillary column for FID. The H2S elution takes place in the Hayesep analytical column. But now a days our…
Hello, all you need to do in the method is to uncheck each of the FID flows, and uncheck the electrometer and uncheck the Flame on. With everything unchecked for the FID settings the software will ignore your FID. Under the Signals section you will also…
Hello blairchall ,
I’m sorry for the delayed reply to your message. Do you still need assistance with this? If you do, please take into consideration the notes below. However, if the issue was resolved, could you please share what the resolution was…
We've been having issues with our 7890B gas chromatograph. We have it connected to a workstation running Windows 7 SP1 and OpenLab/Chemstation version C.01.07 [27]. We have a Gerstel MPS attached as a headspace sampler.
We have been trying to run…
This Information Applies To: Agilent OpenLab CDS (version 2.x)
Contents:
In the following procedure, you will find steps to create a multipoint ESTD calibration method with OpenLab CDS 2.X.
Steps to follow:
1. Load the Data
a. From Data...
This Information Applies To: Agilent MassHunter Quantitative Analysis Software
Issue
Chromatographic peak integration is a critical part of accurate and reproducible quantitative data analysis. The integrator type and the integration parameters...
This Information Applies To: Agilent 6200/6400/6500 Series LC/MS Systems
Issue
Instructions on how to fill the calibrant bottle on 6200/6400/6500 Series LC/MS Instruments when calibrant levels are running low.
Background
The ability to autotune...
This Information Applies To: All Agilent 6000 Series LC/MS Systems without a gate valve for ion capillary installation/removal.
Issue:
Installing the Ion Transfer Capillary after cleaning or replacement. For instructions for installing an ion capillary...
This Information Applies To: AriaMx Real-time PCR System
Issue
The saturation level is unique for each optical module after the offset of calibration factor and background calibration. The FAM, ROX, HEX, CY3 & CY5 optical modules will saturate at...
This Information Applies To: Agilent LC Systems
Issue
While it is possible to combine modules from different HPLC series such as 1100, 1200, 1260 or 1290 series to create a functioning LC system, there are some important topics to consider.
...
Fixes for the "RPC Server Unavailable" Error
Multiple Results
This Information Applies To: Agilent OpenLab CDS
Issue
When launching the instrument Acquisition screen/instrument session, there is an "RPC Server Unavailable" error.
Resolution
Accessing the Services App (Windows)
There are two ways to...
This Information Applies To: Agilent LC Pumps
Issue
If a user suspects that the gradient composition isn’t accurate and causes poor chromatography such as retention time shifts, late, early, no peaks or merging peaks. This article provides a quick...
This Information Applies To: Agilent 1290 Infinity (G4226A) and Agilent 1260 Infinity (G1367E) HiP Autosampler
Issue
Replacing the Needle Seat of the Autosampler is required when:
The needle seat is visibly damaged.
Leaks or blockages in the...
This Information Applies To: Agilent OpenLab CDS
Issue
This article discusses different types of bracketing modes and how to set up a bracketed calibration in Data Analysis for OpenLab CDS 2.x
Background
Occasionally, the instrument conditions...