I have a 5890 GC running ASTM D2887, simulated distillation. It is equipped with a FID and recently we noticed the FID won't light. Flows are good and gases are good. Looking at the setpoint/actual reading, it states it is at the correct temperature …
I completed the inlet leak test and it passed and I also completed the FID jet restriction test and it passed. Yet, when I compare scans on the 8890 the peaks shift more compared to the same injections on my 6890. Does anyone have any thought on this…
I appreciate your answering my post!
I tried launching in the Control Panel, with the correct project selected. I also tried to launch MH12.1 using a desktop shortcut made for that project.
I'm sorry, I'm not sure what ESW/FW refers to, could you…
Adding to this post,
I've tried creating a virtual instrument to check if is a problem with the hplc, Aquisition still is not opening for the virtual device.
the acquisition logo stops at initializing modules, turns black and then crashes.
Hello DET ,
Sorry for the late response on this.
What sort of spiking do you see usually? What is the output of the FID, in pA?
Are you using any UPS systems, or are the GCs plugged directly into the wall?
Our customer got an error, "Failed to connect to an IPC Port: The system cannot find the file specified." from MassHunter.
Do you know any cause of this message? There was no record of this message in the diagnostic log files.
during installation of NEW FLD Detector it started to show error Excitation Motor didn't find its position then gives error Excitation motor has failed and last error it still showing up is Exciation endcoder index failed to calculate so what do you think…
I am getting an error on our Agilent 1290/6420 LC-MS/MS. I start a run and the first injection is successful, then when it goes to the second injection, it errors and says "failed switching to main pass" and shuts down. From my reading, this is a failure…
This Information Applies To: Agilent OpenLab CDS (version 2.x)
Contents:
In the following procedure, you will find steps to create a multipoint ESTD calibration method with OpenLab CDS 2.X.
Steps to follow:
1. Load the Data
a. From Data...
This Information Applies To: Agilent MassHunter Quantitative Analysis Software
Issue
Chromatographic peak integration is a critical part of accurate and reproducible quantitative data analysis. The integrator type and the integration parameters...
This Information Applies To: Agilent 6200/6400/6500 Series LC/MS Systems
Issue
Instructions on how to fill the calibrant bottle on 6200/6400/6500 Series LC/MS Instruments when calibrant levels are running low.
Background
The ability to autotune...
This Information Applies To: All Agilent 6000 Series LC/MS Systems without a gate valve for ion capillary installation/removal.
Issue:
Installing the Ion Transfer Capillary after cleaning or replacement. For instructions for installing an ion capillary...
This Information Applies To: AriaMx Real-time PCR System
Issue
The saturation level is unique for each optical module after the offset of calibration factor and background calibration. The FAM, ROX, HEX, CY3 & CY5 optical modules will saturate at...
This Information Applies To: Agilent LC Systems
Issue
While it is possible to combine modules from different HPLC series such as 1100, 1200, 1260 or 1290 series to create a functioning LC system, there are some important topics to consider.
...
Fixes for the "RPC Server Unavailable" Error
Multiple Results
This Information Applies To: Agilent OpenLab CDS
Issue
When launching the instrument Acquisition screen/instrument session, there is an "RPC Server Unavailable" error.
Resolution
Accessing the Services App (Windows)
There are two ways to...
This Information Applies To: Agilent LC Pumps
Issue
If a user suspects that the gradient composition isn’t accurate and causes poor chromatography such as retention time shifts, late, early, no peaks or merging peaks. This article provides a quick...
This Information Applies To: Agilent 1290 Infinity (G4226A) and Agilent 1260 Infinity (G1367E) HiP Autosampler
Issue
Replacing the Needle Seat of the Autosampler is required when:
The needle seat is visibly damaged.
Leaks or blockages in the...
This Information Applies To: Agilent OpenLab CDS
Issue
This article discusses different types of bracketing modes and how to set up a bracketed calibration in Data Analysis for OpenLab CDS 2.x
Background
Occasionally, the instrument conditions...