Hello,
LIMS ID is not available as a token for sample name, datafile name, or in CDS DA for report output. You can see the options in the screenshot below. It can be a value in the CSV file but not used in the name. The only other option would be…
Our G4220A (1290 Bin Pump) is setup to work with the seal wash currently. It operates with our instrument with no issue. If I go into the instrument configuration and check the box to enable the pump seal wash (The pump is installed), it will lose connection…
Hi RDP0314,
One thing to check is the injection settings. This behavior is common when the GC is expecting a series of manual injections. To check, click on the Instrument menu shown on your screen capture above and 'Select Injection Source' or similar…
The GPC/SEC Columns Selector Tools help you navigate to the best column choice for your application. Guidance can be by mobile phase, application, manufacturer’s part number cross-reference, USP designation, or EP monograph.
Hi, I always use P/A factor adjustment under Acq/Setup. That works very well. In all your calibration samples a p/a factor adjustment is done. Takes only a few seconds extra.
We do not maintain listings of spectra in the ST Japan libraries. Please contact ST Japan to obtain a listing of all the spectra in the library. They can reached at Contact - S.T.Japan Europe GmbH (stjapan.de)
When using the Microlab PC SW in conjunction with the 21CFR11 software, the PUBLIC database must be part of the data PATH. It needs to be added to the GROUP (easiest to do it here), the PROJECT or the USER. Otherwise the error described will always be…
Hello:
Please contact your local Agilent office with the serial number of the temperature control box and the instrument. Repair may be an option, otherwise Agilent can quote you on a new one.
Berst regards,
Mike
This Information Applies To: Agilent GC Systems
Issue
Excessive baseline noise can be introduced at different points including sample preparation, sample introduction, separation, and the detector. The excessive background can cause reduced signal...
This Information Applies To: Agilent GC Systems
Issue
Baseline instability that is not reproducible across multiple runs can be introduced at different points including sample introduction, separation, and the detector. The baseline instability...
This Information Applies To: Agilent GC Systems
Issue
Peak fronting is present in a chromatography peak when it has an excessive asymmetry with a leading edge. A normal peak is almost symmetrical.
Other chromatographic problems are identified...
This Information Applies To: Agilent GC Systems
Issue
A shift in retention time can occur for single, multiple or all peaks.
Other chromatographic problems are identified in Basic Troubleshooting for GC Systems . Regular maintenance of your instrument...
This Information Applies To: Agilent GC Systems
Issue
A change in peak size can occur for single, multiple or all peaks.
Other chromatographic problems are identified in Basic Troubleshooting for GC Systems . Regular maintenance of your instrument...
This Information Applies To: Agilent GC Systems
Issue
Peak splitting is when a single compound is shown in the chromatogram as two peaks usually unresolved, or one of the peaks is a shoulder.
Other chromatographic problems are identified in Basic...
This Information Applies To: Agilent GC Systems
Issue
This test isolates the point of contamination to the sample introduction system, which includes the gas supply, gas supply lines, and the sample inlet. It does not include the syringe or autosampler...
This Information Applies To: Agilent GC systems
Issue
Peak tailing is present in a chromatography peak when it has an excessive asymmetry with a trailing edge. A normal peak is almost symmetrical.
Other chromatographic problems are identified...
T his Information Applies To: Agilent 8890/8860/7890/7820/6850/6890 GC Systems with TCD (Thermal Conductivity Detector)
Issue
Problems observed with thermal conductivity detector (TCD) results can have different underlying causes.
Resolution...
This Information Applies To: All GCs, 6890, 6850, 7890, 7820, 8890/8860, Intuvo 9000
Issue:
This article is a troubleshooting guide for when the Flame Ionization Detector (FID) does not ignite or the flame keeps going out.
Cause:
If the FID...