I went back and installed a no-hole ferrule and get a passing air/water check (I assume this rules out the MS interface), but when installing a column to the MS interface with the other end capped, the air/water check fails.
Hi I have a very basic question, please correct me if I am wrong. I am using GC 7820 with FID detector. Flow , Pressure everything was set by another technician before I started. I know for Back Detector everything is what is set by the Technician in…
Otis,
This is the reply from Engineering:
the connection refused error indicates that the A-Plus server is not reachable, this can happen for two reasons:
The server has gone into error, in this case it is possible to launch A-plus from a dos…
Hi, I am using Agilent 7820A GC-FID with EZChrom Elite v3.3.2. software. After the completion of each sequence, I would like to automatically generate a .text file along .dat file. So far, after the sequence has ended, I process the sequence and then…
Hello, I am looking for some advice on how to troubleshoot a small air leak in a 7010 triple quad. The leak is small enough that using an an air can at several of the check points can't detect a leak. So far I changed the side plate o-rings, vent valve…
In the ChemStation calibration table you can set Peak Qualifiers when using multiple signals. The ratio of the signals is calculated and compared for each compound. In the classic report this is then used also for peak identification. I tried building…
I’m having problems with my injector. It will move up and down to the seat with no problem but will throw an error and not move down to a sample vial. Errors “Command from COSY list rejected (EE 4080,3061)” “Needle down failed (EE 4018, 16)” Also if you…
Thank you for all your suggestions, this is what I have done so far, With computer disconnected from our Network (to eliminate firewall issues, as per recommended by or IS/IT department): Both instruments connected through hub - failed Only 6850 connected…
Good Evening, I realize this is a bizzare question but basically what we have is a Dean Switch GCMS system and we use cut windows to determine when the best time is to switch from column 1 (inlet to switch to 3rd column - vent) to column 2 (inlet column…
This Information Applies To: Agilent OpenLab ChemStation
Issue
This article describes the fundamentals of noise determination and calculation in Agilent OpenLab ChemStation to report the signal-to-noise ratio.
Tips : To report the...
This Information Applies To: Agilent OpenLab CDS
Issue
The default workflow for OpenLab CDS is the following: Reprocess Results > Save Results > Print Results . This is the recommended workflow for regulated environments.
For nonregulated environments...
This Information Applies To: ICP-MS MassHunter 4.x/5.x
Issue
Reviewing the latest Performance Report, and Performance Report History is a useful tool for troubleshooting ICP-MS instrument performance issues. Historical sensitivity, background, precision...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
How to perform routine maintenance on the Agilent ICP-MS Torch.
Background
Deposits on the torch can be removed by routine maintenance. Maintenance frequency...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
The torch, bonnet, and platinum shield plate must be installed after performing maintenance, or replacing with new components.
Items Required
Standard...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
The torch, bonnet, and shield plate must be removed and inspected during routine maintenance, and when troubleshooting plasma ignition problems. Faults with...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
This procedure tests for an air leak in the sample introduction system, or fault with spray chamber draining, by sealing the end of the torch with a piece...
This Information Applies To: 7700, 7800, 7850, 7900 Agilent ICP-MS instruments
Issue
Error messages related to gas flows can cause the plasma to shut off or disable plasma ignition.
The troubleshooting procedure in this article is applicable for...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Error messages related to water flow or water valve issues can cause the plasma to shut off or disable plasma ignition. While a warning message will still...
This Information Applies To: Agilent Fluorescence Detectors (FLD)
Issue
Sometimes it’s necessary to change FLD EX and EM wavelengths during a run since not all components will excite or emit at the same wavelengths. However, when the wavelength...