This Information Applies To: Agilent HES source, Agilent 5977 Series GC/MSD
Issue:
During normal operation of the GC/MSD, the source will require cleaning. It is time to clean the source when:
There is a loss in analyte response not improving...
This Information Applies To: Agilent 5977 and 5975 Series GC/MSD systems
Issue
The autotune fails and reports the error Tune action stopped: Gain and offset = 0 and peaks are too narrow!
Resolution
The MSD autotune program is run after routine...
This Information Applies To: Agilent GC/MS instruments controlled by OpenLab CDS software
Issue
Turning on the GC/MS interface heater and Oven using OpenLab CDS software.
Steps to Follow
From the Home tab, click Method > Instrument Setup...
This Information Applies To: Agilent Single Quad GC/MS instruments
Issue
Turn on and pump down the Single Quad GC/MS to an operating vacuum using OpenLab CDS software.
Background
The GC/MS needs to operate at a vacuum that is high enough to...
This Information Applies To: Agilent GC and GC/MS systems with Agilent Gas Clean Carrier Gas Filters
Issue
After the replacement of a Gas Clean Carrier Gas FIlters, an increase in the Nitrogen percentage may be observed during the Tune, or Air and...