LCMSD 1260 Infenity /6130Quaderpole error: C:\Chem32\CORE\HPSCIL00.DLL, failed

Question

Dear colleagues 
 We have Agilent LCMSD 1260 Infenity /6130Quaderpole. we encountered this error: Install module C:\Chem32\CORE\HPSCIL00.DLL, failed 
 We want to know the cause and the solution for this error ? 
 Thanks in advance. 
 With my best regards 
 Dr. Bensouici Chawki

howard_sanford · Accepted Answer

Chawki , 
 It appears an error occurred after the run began. If the instrument can idle indefinitely but errors shortly after a run starts, it could indicate a leak in your injection system, some electronic issue with the MS going into scan/acq mode, or some other module error that only occurs once the system is in a run state. You can hover your mouse cursor over the red status of each module and the pop up text will indicate the error. If all the LC modules indicate a remote stop then that would typically indicate the MS is generating the error. Or if you have an external degasser and it has gone red then it is the source of the problem. 
 You can also check in the system log book to see what error was logged and which module reported it by going to the View menu, choosing Logbook>Current Logbook.

ISH · Answer

Hi, 
 May be software installation is not done properly. 
 .dll file is same like .exe file where coding exist. 
 Either do fresh software installation or follow below link procedure. 
 https://community.agilent.com/technical/software/w/wiki/4896/msd-error-hpmsaxq0-dll-failed-upon-launching-openlab---openlab-cds-chemstation 
 
 If not succeed from above then call local agilent to do this job properly. 
 
 Thanks

LCMSD 1260 Infenity /6130Quaderpole error: C:\Chem32\CORE\HPSCIL00.DLL, failed

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