New method does not inject.

Hello,

What software product (OpenLab CDS, OpenLab ChemStation, etc...) and what revision (determined by going to either Help>About or File>About) are you running?

Hello,

Is OpenLab ChemStation. 

Revision C.01.05 [35] 

My recommendation would be to install the latest hot fixes as C.01.05 had a number of defects which were resolved later in these updates. The latest fix released for C.01.05 is Service Pack 1 Hotfix 5. 

Hello, my friend,

After checking the logbook on the ChemStation, note that the method did not run due to an error in the G4212B detector indicating: Start Failed (temperature HW).

After that, I checked the instrument with the Lab Advisor, and the Logbook showed the error: Heater at fan assembly failed (EE 1073, 0).

Do you have any idea which part it could be? I suspect the fan cooler has a resistor. 

Thank you very much for your prompt assistance. I am grateful. 

Hello,

I am glad that you tracked down the error that was preventing you from performing an injection. As for what part specifically would cause that error on your instrument, I am not going to be much help tracking that down as I am not familiar with the HPLC hardware. You might want to post this question over in the Liquid Chromatography area of the Agilent Community.

Hello,

I am glad that you tracked down the error that was preventing you from performing an injection. As for what part specifically would cause that error on your instrument, I am not going to be much help tracking that down as I am not familiar with the HPLC hardware. You might want to post this question over in the Liquid Chromatography area of the Agilent Community.

Thank you very much for your prompt assistance. I am grateful.