New method does not inject.

Hello team,


I wanted to consult the following: an HPLC 1260, I had to reinstall the software. Once I did it, after creating a new method and giving the order to inject, the software turns blue and immediately turns green and does not inject...


At the bottom there is a message that says: System.Access.Violation.Exception Attempt to read or write to the protected memory. This often indicates that there is another damaged memory.


What can I do?

Parents Reply
  • Hello, my friend,


    After checking the logbook on the ChemStation, note that the method did not run due to an error in the G4212B detector indicating: Start Failed (temperature HW).


    After that, I checked the instrument with the Lab Advisor, and the Logbook showed the error: Heater at fan assembly failed (EE 1073, 0).


    Do you have any idea which part it could be? I suspect the fan cooler has a resistor. 

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