Printed Report is Incomplete

I have a Question. When I try to generate a report the Preview looks ok.

 

But the Print doesn't show any Signal at all.

 

 

 

 

I only changed the scale.

 

 



 

What did I do wrong ?

 

Thank you

Parents
  • Hello,

     

    I tried all the other options already. no difference.

    So this makes me wondering, if its really the different version of the flash player.

    As far as I know, its only responsible for the pdf files. Not the excel and word files.

     

    I am sorry that I cant upload the file. Our firewall prevents "File Sharing"

     

    Yes I use Open Labs Version 2.1.

     

    I agree with the point, that the failure of the software verification really makes me worry.

    But the risk that we corrupt the system, when we attempt to repair it is just too high.

     

    I didn't found out if we use a workstation or a server Solution.

    I think the technician just installed it mistakenly. I hope I am wrong

     

    But as long as the system is running I don't hesitate to change it.

    We only got the "minor" Problem when we choose a smaller scale.

     

    But my supervisor wasn't happy to hear that it didn't work.

     

    I fixed it temporarily when I print it as image in pdf settings.

Reply
  • Hello,

     

    I tried all the other options already. no difference.

    So this makes me wondering, if its really the different version of the flash player.

    As far as I know, its only responsible for the pdf files. Not the excel and word files.

     

    I am sorry that I cant upload the file. Our firewall prevents "File Sharing"

     

    Yes I use Open Labs Version 2.1.

     

    I agree with the point, that the failure of the software verification really makes me worry.

    But the risk that we corrupt the system, when we attempt to repair it is just too high.

     

    I didn't found out if we use a workstation or a server Solution.

    I think the technician just installed it mistakenly. I hope I am wrong

     

    But as long as the system is running I don't hesitate to change it.

    We only got the "minor" Problem when we choose a smaller scale.

     

    But my supervisor wasn't happy to hear that it didn't work.

     

    I fixed it temporarily when I print it as image in pdf settings.

Children
  • If you really are missing 3434 OpenLAB CDS files, then we cannot guarantee that the software will work properly. I have never heard of a repair corrupting an installation, but that is your call whether you want to run it or not.

     

    Is it possible that your Antivirus Exclusions were not set up correctly and these files were quarantined or removed?

     

    Until you can pass the Software Verification report, then I cannot really recommend any further troubleshooting as it is likely that the problem is related to one or more of these missing files.

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