Printed Report is Incomplete

I have a Question. When I try to generate a report the Preview looks ok.

 

But the Print doesn't show any Signal at all.

 

 

 

 

I only changed the scale.

 

 



 

What did I do wrong ?

 

Thank you

Parents
  • Hello Valentin,

     

    the strange thing is that it work when I put the scale from 0 to 18 everything below I get the chromatogram above.

    So the printer works. I tried it on a second printer too.

    And I tried both options to print a pdf. Out of the software, and print then select "pdf Creator" .

    I setup the default printer long ago.

    The printer we use is a hp too.

     

    But as u mentioned earlier I will reinstall it again.

    We already printed many chromatograms and data already.

    We use a self created template. But we found out that the problem even occur when we use a agilent template when we change the x axis ( signal axis )

     

    Thank you

Reply
  • Hello Valentin,

     

    the strange thing is that it work when I put the scale from 0 to 18 everything below I get the chromatogram above.

    So the printer works. I tried it on a second printer too.

    And I tried both options to print a pdf. Out of the software, and print then select "pdf Creator" .

    I setup the default printer long ago.

    The printer we use is a hp too.

     

    But as u mentioned earlier I will reinstall it again.

    We already printed many chromatograms and data already.

    We use a self created template. But we found out that the problem even occur when we use a agilent template when we change the x axis ( signal axis )

     

    Thank you

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