Message "data system NOT accepting sequences"

Hello everyone,

 

We recently acquired an UPLC-MS system with an OpenLab CDS software. Sometimes, just after the beginning of a sequence a message appears in the "run queue" window. This message is : "Active Queue: data system NOT accepting sequences (the current methos has been modified. Save or discard the changes". The sequence still runs and we succeed in getting our results. So, we were wondering : what does it mean and why do we have this message?

 

Moreover, we observed that when a method is loaded, the software always says that we changed the method even if it is not the case and ask us if we want the changes to be saved. Do you know why?

 

Best Regards,

 

Elodie

Parents Reply
  • Hi Elodie

     

    I wonder if this happens every time that you start up OpenLab Chemstation.  If that's the case, then it may be caused by the actions that you take (or happen automatically) when OpenLab Chemstation starts up.  Does Chemstation ask you whether you want to "Download method...", "Upload method///" or "Create method..." every time it starts up?  It's possible that the software is configured (in Control Panel...Instrument configuration) to do one of these three actions automatically on startup.  Selecting either of the last two of these actions results in an unsaved, edited method, I think.  I'm not near an instrument right now, so I can't check!

     

    Cheers

    Andy

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