Cannot connect to default printer in SimpleReads but can in Config Manager (Cary UV-Vis)

johnkane - thanks for your interest and reply.  the desired printer is a network printer.  I can print to it from the Cary Config Manager application but not from other Cary apps.  This is not a windows10 machine so the specific solution you suggested does not apply.

Hi Kent, 

could you please share Cary Software version.. & current PC configuration ?

WinUV 4.20 (468) on a Windows 7 computer.  I got some help and found a work-around.  It is not clear if root cause is Cary software or our network.  Work-around is to: 1. open windows devices and printers, 2. change default printer to a different printer (not network printer), 3. return to WinUV software, 4. goto print menu, 5. change printer from default to the network printer, 6. print

WinUV 4.20 (468) on a Windows 7 computer.  I got some help and found a work-around.  It is not clear if root cause is Cary software or our network.  Work-around is to: 1. open windows devices and printers, 2. change default printer to a different printer (not network printer), 3. return to WinUV software, 4. goto print menu, 5. change printer from default to the network printer, 6. print

Hi..

I haven't found anything specific  in Software Status Bulletin pertaining to the issue faced. I Would like to suggest make default printer as PDF printer & take prints from Software App. Hope this will work. 

PDF