MassHunter Acquisition fails to start

Question

Hi Agilent community. 
 I'm a LC-MS equipment user and I had a problem with the MassHunter Acquisition B 08.01 software. 
 When I try to open the Acquisition software, appears the software logo but immediately appears an error dialog box. This error dialog box show this next sentence: 
 "Failed to star MassHunter Acquisition engine processes. Exception: Type constructor threw an exception. Please check the logbook for additional information." (Fig 1).

In the MassHunter logbook the error description show the next sentence: 
 "Failed to start System Engines. The type initializer for 'Agilent.Mass.Spectrometry.LCMSAcquisition.AcqEngCore.SubInstrument' threw an exception. (Fig 2). 
 
 Has anyone had this error happen? Can anyone suggest me any way to solve it? 
 Thank you very much in advance.

howard_sanford · Answer

Hello satm , 
 Generally for errors like this I would start with a full reset of the PC and instrument. You can follow the instructions in this Agilent Knowledge Portal article. 
 (+) Performing a Full Reset of an LC/MS Triple Quadrupole System - Articles - LC/MS Portal - Agilent Community 
 If that does not resolve the issue you can try using the instructions in this guide to investigate further and verify the network settings and the instrument configuration. 
 MassHunter Workstation for 6000 Series LC/MS Administration Guide (agilent.com)