I can ping the instrument but when I load MH I get a .NetFramework error that states "Object reference not set to an instance of an object".
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I can ping the instrument but when I load MH I get a .NetFramework error that states "Object reference not set to an instance of an object".
Hi ryan.hutcheson I moved your question to the Mass Spectrometry Software Forum for better visibility. Thanks!
Does MassHunter Acquisition load in offline mode? Do you have the right firmware loaded on the 6890N?
Offline mode works and I am running N.06.07 firmware on the GC. I have isolated the issue to this particular GC as I have changed out computers and got the same error. In addition I have another 6890N with the same firmware and MassHunter has no problems with it. Thanks for the help!
You may have a hardware issue on that 6890N.
Ok. Thanks for your help.
I finally figured out what was causing the communication error with MassHunter. It was one of the detector EPCs. Once I removed it from the instrument, MassHunter linked up without issue. Would have never imagined that an EPC would cause the issue, so I wanted to share incase someone else had the same issue(s).