MassHunter 10.0 GC config fault. Attempt to download method to GC failed

Dear colleagues!

We have GC/MS 6890/5973 inert controlled by MassHunter 10.0

Today we have an issue when trying to start the system.

After launch online  we get a massage in pic 1. (AG 6890 config)

In addition, there is strange information in the status window appears. Please see pic 2.

After the message shown on pic 1 was closed message in pic 3 appears.

As result, we are not able to download any methods.


Thanks in advance!
Was this helpful?