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I am having some trouble with MassHunter Data Acquisition.  Specifically, the DAD is not accepting wavelength assignments when loading up a method.  MassHunter always says that it cannot load in wavelengths and will use default settings.  I think the inst

bhalden

Good morning, fellow colleagues.  I have started to use MassHunter B.04.00 with my 6520B LC-QTOF.  I am having some trouble

setting up the diode-array detector on the HPLC from MassHunter.  When loading in a HPLC method, the computer responds,

Failed to load, using default wavelengths Okay to continue  (or along those lines).

I have tried configuring the system by using the Acquistion Tools, Instrument Config.  I am hoping this isn't a corrupted

installation.  I seem to be able to set the wavelength in an online session.  Is there anything I could be missing ?

I am not getting a real-time signal from the diode-array either.

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  • 0 in reply to bhalden

    Those LC firmware revisions are newer than your B.04 software but I would expect them to be backwards compatible.  Your QTOF firmware shows that this system was not successfully upgraded to Service Pack 3 (it should be firmware 7.428).  I don't know if the service pack will fix your problem-it doesn't seem to be documented, but it might be worth a try.   The file is large; 13 MB.  Look around to see if you have it on CD/DVD. 

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