Mass Spec Not Ready: Instrument Stabilizing

sagar121 based on the quad heaters (65 C), it looks like you are using an Ultivo system. Could you provide the Mass Hunter and Firmware versions?

Did you recently vent the system or update firmware? 

Without any additional context, I notice that your MS2 heater is still heating up to the setpoint of 65 C. This would explain the instrument stabilizing message. 

If this goes away time (normal after a vent or firmware update), there is nothing to worry about. If it is persistent, you may need an engineer onsite to investigate further. 

sagar121 based on the quad heaters (65 C), it looks like you are using an Ultivo system. Could you provide the Mass Hunter and Firmware versions?

Did you recently vent the system or update firmware? 

Without any additional context, I notice that your MS2 heater is still heating up to the setpoint of 65 C. This would explain the instrument stabilizing message. 

If this goes away time (normal after a vent or firmware update), there is nothing to worry about. If it is persistent, you may need an engineer onsite to investigate further. 

Hello mipastor,

Thank you for your response. I think we do have problem with the MS2 heater. Agilent customer support hinted that it might be sensor problem or the board so service engineer will have to take a look.