How to obtain LCMS TOF QTOF Resource Software? (part no. G33355-60157)

Former Member
Former Member

Hello,

 

I am trying to see if I can obtain the software for the "LCMS TOF QTOF Resource Disc" so that I can use the "Animated Maintenance Guide". From the "Agilent 6500 Series Q-TOF LC/MS Techniques and Operation for Large Molecules" Volume III (page 180), they claim that this resource disc comes with the Masshunter Acquisition B.08.00 software, but I do not believe that this software was part of our package when we purchased the instrument.

 

Nothing turns up when we search the part number for the resource disc as provided in the manual. If someone could please advise on how we could obtain this software, that would be much appreciated!

Parents
  • Hello,

     

    I added tags to this post to increase visibility.

     

    Newer bundled systems should ship with this disk and would also include an authorization code to make it available in your subscribenet account when registered. Have you checked you subscribenet account to see it appears in your available products to order and/or download? If not, I would recommend you contact Agilent support (Contact Us | Agilent ) and they should be able to help get you the disk.

Reply
  • Hello,

     

    I added tags to this post to increase visibility.

     

    Newer bundled systems should ship with this disk and would also include an authorization code to make it available in your subscribenet account when registered. Have you checked you subscribenet account to see it appears in your available products to order and/or download? If not, I would recommend you contact Agilent support (Contact Us | Agilent ) and they should be able to help get you the disk.

Children
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