could not establish telnet connection

Good evening. We have liquid chromatograph Agilent 1200 with time-of-flight mass spectrometric detector 6210 (Agilent Technologies, USA). When I want to connect it, it writes "could not establish telnet connection". Can you explain why?

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  • Good Morning,

     

    Ok, so lets check what it might could be.

     

    Your ping passed ==> Your LAN to the device is ok.

    Your licence in the Software you should check = Since u reinstalled 1 module

    You should check, if your device is connected in your software and maybe in the windows device manager ( I am not sure if its neccesary, but you can try )

     

     

    Regards

    White  

Reply
  • Good Morning,

     

    Ok, so lets check what it might could be.

     

    Your ping passed ==> Your LAN to the device is ok.

    Your licence in the Software you should check = Since u reinstalled 1 module

    You should check, if your device is connected in your software and maybe in the windows device manager ( I am not sure if its neccesary, but you can try )

     

     

    Regards

    White  

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