EPC problem in 8890 CG-MS

Hi everyone. I have a problem with my 8890 GC-MS as I do not have pressure in the inlet. The issue began during the IT outage, the EPC module turned off itself hence all heated zones turned off as well. When I managed to re-establish the connection I could not make the EPC work, there is not pressure at all. It seems that my gas tank is empty, however I am certain there is carrier gas as I have more GCs running well. I have checked for big leaks and I found nothing. I have the feeling that is a software problem (error) instead a hardware one because the GC was working 100% fine. I found the next info in an Agilent article “The epc module can fail in a mode where the inlet EPC valve does not open, causing this same symptom (The inlet will not pressurize at all)” but there is no suggestions on how to tackle it. Thanks for any help you can provide.

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