Run stops with Mass spec fault during acquisition: 16384

Mass Spec faults can be decoded in tune. Status, MS Error Codes, type the error, <enter>, and this is what shows for 16384

The GC may have shut down the MS if GC detector, temperature, pressure, or flow setpoints have not be reached. The MS will remain in standby until the problem is fixed or the APG cable is disconnected.

The simplest test is to remove the syringe and try a sequence of a few vials without it.  If it works, it's related to the injection. If it doesn't, it's probably related to a method setpoint.  Are you running Splitless or a Pulsed Splitless injection and the inlet is struggling to get to the initial pressure?

Any beeps on the GC?

This was helpful. I had not used Status: MS Error Codes before. So that's a new tool for me.

Even more helpful, is realizing that the problem did not originate with the MS!

The method is a 10:1 split injection. There is elevated temperature and flow in the post-run, but this has worked in the past. It _could_ be part of the problem because combing through the logs, I have seen this:

ACQ5975 Run started 22:12:50 07/11/2024
7890 Front inlet pressure not ready Run Time 0.00 22:20:50 07/11/2024
METHOD Acquired CO24193A_05_L3.d 22:23:53 07/11/2024
7890 The run was stopped by the GC's Stop button or 22:28:22 07/11/2024
Stop input.

Although it says the Run Time is 0.00, this has occurred as it starts the post-run, as evidenced by being exactly 8 minutes after the injection, and the data not being written for another 3 minutes. That the GC's "stop button" isn't pressed for another 5 minutes makes me wonder if it thinks it is taking too long to cool down?

I have tried many things without resolution. Best case, it will run 2-4 samples and then the GC will cause it to stop. I say GC because of the message above, but it is ultimately because the MS decides to go to standby.

Thank you for your assistance,
Matt

In Windows Explorer underneath your RUN_METHOD_Example.M subdirectory is a file called acqmeth.txt. Please upload it.

10:1 split is very low if the column flow is typical GC/MS 1.2 ml/min.  The total flow should never be lower than 20 ml/min and the inlet pressure should never be <5psi for reasonable pressure/flow control.  These both can happen with too low total flow/too low split ratio, and too short/too wide a column at too low an oven temperature.

On the GC edit parameters page, there are the GC Calculators.  I use the Vapor Volume and Pressure/Flow Calculator quite often.

The method is for headspace analysis. It was originally intended to have cryotrapping, but it has been modified to work without it, but I believe that the 10:1 was also used in the reference method.

The split flow does drop to zero momentarily when it transitions to the post-run, so that could cause issues. We are leaning towards the GC network card though, since the errors do not always occur at that time.

I came back in to the office to look up "The run was stopped by the GC's Stop button or Stop input." since this occurs at times when I would not expect the GC to be communicating anything. 

AcqMeth.txt:

https://drive.google.com/file/d/1qfDcDVCxLqR_dExKGCwStSzw-64xViE2/view?usp=sharing

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