Problems of Tuning action stopped, GC/MS is just noise

I got the following error while tuning the MS 5975C. "Tuning action stopped: gain and offset = 0 and the peaks are too narrow." The void seems fine at 3 e-5.
This happened from one moment to another, the equipment was working normally and the tune stopped happening.
It has been made:
-Source cleaning according to Agilent recommendations.
-Change of filaments.
- PFTBA filling

None of this has worked and it continues to show only noise.
Annex images.

This is the last tune when the equipment was running:

These are the images when performing the autotune and the message that appears:

Any idea what else I can try?
thank you

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