Firmware 5975C

I want to load firmware the firmware of a 5975C Is there a way to manually load firmware onto a smartcard (instead of Agilent Configuration)? I have encounter an issue where someone has tried to update firmware using a computer that has various firewalls enabled causing the MSD to now become unresponsive.


The display  mentioned

"SC3 Series Tornado2"

"Loading MSD Firmware"

It stuck there.I can still ping the MSD. With Chemstation Configuration, I got.

"The Operation Fails as no adaptor is in the state permissible for this Operation.

MSD@ <IP-adress> of instrument number 1 failed the RPCINFO test.

Network Problem must be fixed prior to running ChemStation.

I can do a msupdate.exe but I don't have the right 5975C FirmWare.

Can you email the Firmware to

Thanks in advance


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