Anyone ever had a problem with a 7638B autosampler when injecting?

Fault with an 7368B autosampler when injecting the syringe in a 6890N system, it goes to inject the sample but then slightly makes a shivering move and gets stuck, it does put the needle in the injector but then appears to be stuck.. Septum is 5mm so I don't think its too thick and syringe has been replaced also.

Does anybody know how to fix this issue?



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